Terms of Service (short version)

Please note: Your booking times are NOT CONFIRMED until you receive a confirmation from us via email, SMS or phone.

Like to read? See the long version here.

This document sets out the agreement which applies to your use of our website and the services which you buy from us. We’ll try to communicate the spirit of what each section is saying via this “in other words” guidance section. You should read this entire document and also read our Privacy Policy. These documents are here to set out the expectations for both you and us – if you’re not cool with it, then please don’t use our Website or Services.

Your eligibility

You must be at least 18 years old to use our service, with the exception of ear and nose piercing under the supervision of their parent or guardian, as it’s the law in Australia. Sorry peeps, but it’s the law. You’re responsible for registering your own Account and keeping it all up to date (emails especially!). Don’t forget to keep your login details secure at all times. If you’re ever naughty with our Services we reserve the right to suspend or terminate your Account.

Performance of Service

We’re good at what we do. We want to excel at what we do, because we want you to come back. We would make some minor adjustments to certain Services to suit your condition.

It is our job, to advice you on how you can prolong and add value to the performed Service. Don’t take it the wrong way. We wouldn’t be doing our jobs if we let you use that “old-school” bar of soap to wash your face without telling you that’s a pretty bad idea. So let us advice you because we care and it is our job, and you make up your mind 😉

Certain types of bad behaviour

Don’t be a cranky pants.

We love what we do, and we hope you do too. We ALWAYS conduct in a professional, respectful and fun manner. If you don’t think we do, please let us know.

We get sad, when we get disrespected. It isn’t fun!

So, we’d prefer you moved on, if you decide to carry on being a cranky pants. Sorry.

Like to read? See the long version here.

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